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How to handle negative feedback

We'll start by stating the obvious: it's not in the human nature to take a bad remark lightly. The simple thought of someone criticizing something we've said or done makes our blood pressure go up and hot steams of anger pop out of our ears. The impact is even bigger when the ...

WTFs from the life of an e-commerce consultant

Every domain has its twisted side, and e-commerce makes no exception. Throughout our career we’ve encountered many oddities and errors in people’s reactions, thinking or actions. In today’s article we’re talking about some of the most common misconceptions and unrealistic expectations that people from the e-commerce industry seem to embrace with ...