the Startups

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The support (eco)system

We've spent several years setting up, developing and mentoring customer support teams. During this time we knew both joy and frustration and we've learned the importance of having the right people in the right place, just like we've learned the impact of having the wrong people in the wrong place. Only ...

Innovation & e-Commerce

Every day we witness the birth of more and more e-stores, be them from the fashion, technology, healthcare, beauty, lifestyle or food industry. Given that the offer is 4-5 times higher than the demand, how could we possibly succeed to launch or scale our e-Commerce business? There may be several answers ...